Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Amenities
PoolRoom ServiceParkingSpa
Amenities
Available Rooms
Playa del Carmen
Palmaïa-The House of AïA: All Inclusive Wellness Resort
Palmaïa-The House of AïA: All Inclusive Wellness Resort
Details
Check-in: from 3:00 pm - 12:00 am
Check-out: 12:00 pm
Minimum check-in age - 18
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 10 years old are not permitted.
Rules
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Dogs not allowed. Cats not allowed. Service animals are allowed. Pets cannot be left unattended.