Make yourself at home in one of the 22 individually decorated guestrooms. Rooms have private balconies. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.
Amenities
Room ServiceParkingGardenWiFi
Amenities
Available Rooms
Tulum
HOTEL POCNA
HOTEL POCNA
Details
Check-in: from 3:00 pm - 12:00 am
Check-out: 12:00 pm
Minimum check-in age - 18
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rules
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Cashless payment methods are available for all transactions.
Dogs not allowed. Cats not allowed. Service animals not allowed. Pets cannot be left unattended.