Hotel Cielo
4.3
Playa del Carmen
About the Property
Well located in the Centro district of Playa del Carmen, Hotel Cielo is located a 2-minute walk from ADO International Bus Station, 500 yards from Playa del Carmen Maritime Terminal and 2.1 miles from Church of Guadalupe. Featuring a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is half a mile from the city center and a 1-minute walk from Playa del Carmen Beach. Each room has a flat-screen TV, and certain rooms at the hotel have a city view. An American breakfast is available at Hotel Cielo. Staff speak English and Spanish at the 24-hour front desk. Xel Ha is 29 miles from the accommodation, while Kantenah Bay is 21 miles from the property. Cozumel International Airport is 21 miles away, and the property offers a paid airport shuttle service.
Amenities
SpaRoom ServiceHair DryerAC
Available Rooms
Details
Check-in: from 3:00 pm - 12:00 am
Check-out: 12:00 pm
Minimum check-in age - 18
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Rules
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Dogs not allowed. Cats not allowed. Service animals not allowed. Pets cannot be left unattended.