Maroma, A Belmond Hotel, Riviera Maya
4.8
Playa del Carmen
About the Property
Located on a pristine white beach with turquoise waters in the stunning Riviera Maya, this 5-star luxury resort boasts 63 secluded rooms and suites that elegantly showcase a mix of Mexican and contemporary design. Guests can expect to be pampered with the finest amenities, including king-sized beds, private outdoor showers, and plunge pools. The property spans over 200 acres of lush, tropical jungle, offering breathtaking sights and ample privacy, making it ideal for families, couples, and honeymooners alike seeking a high-end tranquil getaway.
For leisure and entertainment, visitors can partake in a variety of on-site experiences such as three exceptional dining options, offering sumptuous local and international cuisine, an abundance of water sports, a serene spa set amidst landscaped gardens, and various wellness programs. The dedicated concierge team caters to all unique travel needs and can help arrange off-site excursions such as exploring the historical Mayan ruins, scuba diving or snorkeling in the nearby Great Mayan Reef, or embarking on thrilling eco-adventures.
Amenities
Pet FriendlyPlunge PoolParkingPool
Available Rooms
Details
Check-in: from 3:00 pm - 12:00 am
Check-out: 12:00 pm
Minimum check-in age - 18
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Parties and events are allowed on site
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rules
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Dogs are allowed. Cats are allowed. Maximum weight in lb is 11. Service animals are allowed. Maximum number of pets per room - 2. Pets cannot be left unattended.